Privacy Policy
1. Data controller
The data controller for skillskr is 胡泽众, an individual seller operating the website https://groclawa.com. Privacy questions and requests can be sent to jeasonholders089@gmail.com.
2. Information we collect
Information you provide: your name, email address, password (stored as a salted hash), account and workspace details, support messages, and any information you submit through the service.
Payment information: we receive order, plan, payment-status and transaction identifiers from Waffo Pancake. We do not receive or store full payment card numbers. Waffo Pancake processes payments as merchant of record.
Information collected automatically: IP address, browser and device type, pages visited, feature usage, session timestamps, error logs and approximate location derived from your IP address.
Third-party sign-in: if you sign in with Google, we receive basic profile information such as your name, email address and profile image.
3. How we use information
| Purpose | Legal basis |
|---|---|
| Providing accounts, downloads and subscriptions | Performance of a contract |
| Processing payments and preventing fraud | Contract and legitimate interests |
| Customer support and service notices | Contract and legitimate interests |
| Security, debugging and service improvement | Legitimate interests |
| Complying with tax, accounting and legal obligations | Legal obligation |
| Marketing communications (if you opt in) | Consent |
We may use aggregated or de-identified information for statistics and product improvement. We do not sell your personal information.
4. Cookies and local storage
We use strictly necessary cookies and browser storage to keep you signed in, remember your theme preference and protect forms against cross-site request forgery. We do not use advertising cookies. You can clear cookies and local storage in your browser, but some parts of the service may stop working.
5. Sharing
- Waffo Pancake — payment processing, merchant-of-record services, subscription management, receipts and fraud prevention.
- Google — optional sign-in with Google.
- Zeabur and infrastructure providers — hosting, storage and network services.
- Professional advisers and authorities — where required by law, court order or to protect our rights.
We do not sell personal information. We share only what is necessary for the purposes described above.
6. Retention
Account information is kept while your account is active and for up to 90 days after deletion, unless a longer period is required by law. Transaction and tax records are kept for the period required by applicable accounting and tax law. Security logs are kept for up to 12 months. Support messages are kept for up to 24 months.
7. Security
We use HTTPS in transit, hashed passwords, access controls and regular security updates. No internet service is completely secure. Please use a strong, unique password and contact us immediately if you suspect unauthorized access.
8. International transfers
Our hosting and payment providers may process information in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent protections offered by our providers.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, restrict or object to processing of your personal information, and to receive a portable copy. You may also withdraw consent for marketing at any time. Send requests to jeasonholders089@gmail.com; we aim to respond within 30 days. You may also complain to your local data protection authority.
10. Children
The service is intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.
11. Changes
We may update this policy from time to time. Material changes will be announced on the website or by email before they take effect. The date at the top shows when the policy was last updated.
12. Contact
Privacy and data requests: jeasonholders089@gmail.com
Website: https://groclawa.com
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